The $54 Lesson: What Vaccines Teach Us About Good Decisions
A recent Economist article highlighted an astonishing 54-to-1 return on immunisation programmes. But what does that tell us about how we make, and evaluate, good decisions?
Matt Berryman
Decision Journals: The Missing Link Between Frameworks and Results
Most frameworks fail not because they’re flawed, but because we never revisit the decisions they shape. Decision journals close that loop—bringing accountability, calibration, and a culture of truth-seeking to product and strategy teams.
AI Governance in Fraud Detection
As AI-powered fraud detection becomes increasingly sophisticated, the regulatory landscape is shifting. Financial institutions must navigate a web of explainability requirements and governance standards that promise to transform how fraud prevention systems are selected, deployed, and monitored.
No Regrets? How AI Is Changing Business Decision-Making
AI is reshaping business decision-making, promising to minimize regret in fraud detection, pricing, and customer retention. But as companies optimize away uncertainty, who owns the regret when AI gets it wrong? This article explores how AI shifts responsibility and what it means for consumer trust.
The Cost of Second-Guessing: How Businesses Manage Their Own Regret
Regret shapes how businesses and consumers make decisions. But while individuals fear buyer’s remorse, companies worry about fraud, pricing mistakes, and missed opportunities. Striking the right balance is vital; overcorrecting in one direction means lost revenue, while too much risk damages trust.
Regret Minimisation: How Payment Platforms Engineer Your Decisions
The digital marketplace isn't just selling products—it's engineering emotions. Behind every checkout page and "limited time offer" lies a sophisticated understanding of our deepest purchasing anxiety: the fear of making the wrong choice.
The Fragility of Transatlantic Data Transfers
As digital commerce grows increasingly global, the legal frameworks governing data transfers across borders have never been more important. Yet these frameworks remain surprisingly fragile, especially between the EU and US.