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UX & Design

UX & Design

The intersection of design and finance presents unique challenges & opportunities. This collection explores how user experience design shapes financial behaviour, builds trust, and influences decision-making. From the psychology of friction in payment flows to the ethics of persuasive design in financial applications, these articles examine how thoughtful design can lead to better financial outcomes. Discover principles for creating financial interfaces that balance convenience with engagement.

A winding blue river cuts through steep moss-covered cliffs in Fjaðrárgljúfur canyon, Iceland.

The Consistency Principle in Digital Products: Why Small Interactions Matter More Than Big Features

In nature, the most dramatic transformations often come from consistent forces rather than sudden events. Rivers carve canyons not through violent floods, but through persistent flow. The same principle applies to digital products.

The Engagement Problem: Designing Automation That Keeps Humans in the Loop

The Engagement Problem: Designing Automation That Keeps Humans in the Loop

In The Automation Paradox, I explored how financial automation risks disengaging users. This follow-up examines how automation can enhance, rather than replace, human judgement—ensuring users remain active participants in decision-making rather than passive observers.

The Automation Paradox How Smart Banking Features May Be Making Us Worse with Money

The Automation Paradox How Smart Banking Features May Be Making Us Worse with Money

Smart banking features promise to streamline our finances through automation and clever defaults. But are we sacrificing financial awareness for convenience? Explore the tension between automated money management and mindful decision-making in personal finance.