Transaction Intelligence

Sign in Subscribe

Latest

The Customer Lifecycle Leader: Why Your Next VP Should Own Presales to Renewal

The Customer Lifecycle Leader: Why Your Next VP Should Own Presales to Renewal

The artificial silos between Presales, Professional Services, and Customer Success are killing enterprise software companies. Here's why your next VP should own the entire customer journey and how to make it work.

Not the Whole Story: How Zero-Sum Thinking Distorts Payment Innovation

Not the Whole Story: How Zero-Sum Thinking Distorts Payment Innovation

The Price of Free: How Invisible Costs Shape the Digital Economy

The Price of Free: How Invisible Costs Shape the Digital Economy

Patience Pays: Warren Buffett’s Last Lesson to an Impatient Market

Patience Pays: Warren Buffett’s Last Lesson to an Impatient Market

The $54 Lesson: What Vaccines Teach Us About Good Decisions

The $54 Lesson: What Vaccines Teach Us About Good Decisions

Decision Journals: The Missing Link Between Frameworks and Results

Decision Journals: The Missing Link Between Frameworks and Results

AI Governance in Fraud Detection

AI Governance in Fraud Detection

Behavioural Science

Not the Whole Story: How Zero-Sum Thinking Distorts Payment Innovation

Not the Whole Story: How Zero-Sum Thinking Distorts Payment Innovation

Zero-sum headlines declare “cash is dead” or frame BNPL as a credit-card killer. Fresh UK Finance data tell a different story: contactless, cash and BNPL are all growing; layered, not cannibalised. Here’s why clinging to win-lose narratives skews product bets and policy debates.

The Price of Free: How Invisible Costs Shape the Digital Economy

The Price of Free: How Invisible Costs Shape the Digital Economy

The $54 Lesson: What Vaccines Teach Us About Good Decisions

The $54 Lesson: What Vaccines Teach Us About Good Decisions

Decision Journals: The Missing Link Between Frameworks and Results

Decision Journals: The Missing Link Between Frameworks and Results

No Regrets? How AI Is Changing Business Decision-Making

No Regrets? How AI Is Changing Business Decision-Making

The Cost of Second-Guessing: How Businesses Manage Their Own Regret

The Cost of Second-Guessing: How Businesses Manage Their Own Regret

Regret Minimisation: How Payment Platforms Engineer Your Decisions

Regret Minimisation: How Payment Platforms Engineer Your Decisions

Banking Technology

When Systems Fail: The Hidden Impact on Financial Inclusion

When Systems Fail: The Hidden Impact on Financial Inclusion

The Treasury Committee's investigation into Barclays' January outage reveals a critical but often overlooked relationship: the connection between operational resilience and financial inclusion.

Behavioural Biometrics

Behavioural Biometrics

Going ‘All In’ with Broadcom

Going ‘All In’ with Broadcom

Thriving in the Open Banking Ecosystem

Thriving in the Open Banking Ecosystem

The Future of Financial Advice

The Future of Financial Advice

Payments

The Customer Lifecycle Leader: Why Your Next VP Should Own Presales to Renewal

The Customer Lifecycle Leader: Why Your Next VP Should Own Presales to Renewal

The artificial silos between Presales, Professional Services, and Customer Success are killing enterprise software companies. Here's why your next VP should own the entire customer journey and how to make it work.

Not the Whole Story: How Zero-Sum Thinking Distorts Payment Innovation

Not the Whole Story: How Zero-Sum Thinking Distorts Payment Innovation

The Psychology of Modern Payment Choices From Cards to BNPL

The Psychology of Modern Payment Choices From Cards to BNPL

Learning to ❤️ My PIN

Learning to ❤️ My PIN

AI & Automation

More

AI Governance in Fraud Detection

Deepseek & AI Investments

AI: State of Play 2024

UX & Design

More

The Consistency Principle in Digital Products: Why Small Interactions Matter More Than Big Features

The Engagement Problem: Designing Automation That Keeps Humans in the Loop

The Automation Paradox How Smart Banking Features May Be Making Us Worse with Money

Regulatory

More

AI Governance in Fraud Detection

The Fragility of Transatlantic Data Transfers