All essays
A complete chronological record of everything published on Transaction Intelligence.
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№ 1 · 18 Apr
1 min readBehavioural Science
Boring is Good
In uncertain times, dependable partners who deliver on commitments without drawing attention become invaluable. For service providers, being 'boring' might be the highest compliment—it means you're doing your job flawlessly.
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№ 2 · 20 Oct
7 min readBanking Technology
Behavioural Biometrics
Discusses the challenges faced by European Issuers in their goal to deliver a compelling customer experience while also satisfying the overlapping requirements of the EBA, their local regulators and the card scheme guidance.
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№ 3 · 24 Aug
2 min readBanking Technology
Going ‘All In’ with Broadcom
Returning to Broadcom's Payment Security team reminded me how rare it is to contribute to solutions affecting millions of people daily. I've also transformed my blog infrastructure to match my career journey.
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№ 4 · 08 Apr
3 min readBanking Technology
Thriving in the Open Banking Ecosystem
At the recent Open Banking Excellence event, I heard that the average bank offers around 300 products across their customer base. In
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№ 5 · 05 Mar
3 min readPayments
Learning to ❤️ My PIN
With Strong Customer Authentication (SCA) reshaping online security, how can banks balance security with customer convenience?
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№ 6 · 22 Feb
3 min readBanking Technology
The Future of Financial Advice
Open banking and AI-driven robo-advisors are reshaping financial advice. Explore how these trends are changing wealth management.